Support
Get help
Email [email protected] and a person replies, usually within one business day. For questions about your specific tax situation, we'll point you to a registered tax agent; we can help with how Bilbee works, not with what you should lodge.
Before you write, Help and support in the app (from your account menu) answers the common questions: plans, sending, BAS, receipts, your accountant and your data. It also has a form that reaches us directly. The Guide covers deductions and tax jargon.
Something broken? Say what you did, what you expected, and what happened. A screenshot helps. If it's about a number, tell us the invoice or expense it relates to and we'll look at the working with you.
Security or privacy concern? Email [email protected].